Payment by credit card
To select payment for accommodation services using a card on the corresponding page of the site (booking form), you must click the “payment by card” button. Payment is made through the authorization server of the bank’s processing center using bank cards of payment systems:
- VISA International
- MasterCard Worldwide
Description of the data transfer process
To pay (enter your card details), you will be redirected to the payment gateway of SBERBANK. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment.
This site supports 256-bit encryption. The confidentiality of the reported personal information is ensured by SBERBANK. The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB.
Description of the payment process
Choosing a form of payment using a plastic card, the payment for the order is carried out immediately after its registration. After completing the registration of the application for accommodation click on the “Payment by card” button, and the system will switch you to the authorization server page, where you will be asked to enter the plastic card details, initiate its authorization, and then return to the booking form. After you return to the booking form, the system will notify you of the authorization results. If authorization is confirmed, your order will be automatically executed in accordance with the conditions you specified. In case of refusal to authorize the card, you can repeat the payment procedure.
Canceling an order
In case of cancellation or reduction of the reservation after the payment made, you can order another hotel service for this amount, or return the entire amount to the card. Refunds are made to the card with which the payment was made earlier.According to the selected tariff, the terms of payment may differ. It is necessary to familiarize yourself with the information on tariffs in advance when choosing. Refunds are made to your bank account within 5-30 business days (the period depends on the bank that issued your bank card).
Check in hotel
Upon arrival at the hotel, individuals must present a receipt with the bank’s mark of payment and the cardholder’s passport, if payment was made with a bank card.
190068, г. Санкт-Петербург, Вознесенский пр-кт, д. 41, литера А, пом. 15-Н
ИНН/КПП 5321174174 / 783801001
НОВГОРОДСКОЕ ОТДЕЛЕНИЕ №8629
ПАО СБЕРБАНК г. Великий Новгород